Saturday , April 13 2024

Xfinity Careers – Xfinity Mobile Retail Service Associate

Website Comcast

Job Description:

Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.

Job Responsibilities:

  • Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
  • Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
  • Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
  • Other duties and responsibilities as assigned.
  • Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
  • Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
  • Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.

Qualification & Experience:

  • High School Diploma / GED

Job Details:

Company: Comcast

Vacancy Type:  Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

Apply Here

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