WHSmith Jobs – Post Office Counter Manager In Hampstead

Website WHSmith

Job Description:

It’s an exciting time to join WHSmith as we are introducing new Post Offices across our High Street estate! As the Operations Manager, you’ll be responsible for overseeing all aspects of Post Office activity within the branch lining into the Store Manager for operational support. If you’re looking for a new challenge and are a team motivator, apply today!

Job Responsibilities:

  • Maximise opportunities to drive sales and increase footfall
  • Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures.
  • Play an active role in the branch with the team
  • Ensure the branch is fully compliant with all current legislation and POL compliance and training requirements.
  • Drive the team to achieve both individual and branch targets including sales, shrink, waste, cash loss and staff costs
  • Create a customer service led culture which is always striving to improve performance
  • Ensure all staff deliver a professional, friendly service to all customers
  • Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the Profit & Loss statement

Job Requirements:

  • Coach and mentor the team to improve performance
  • Leading by example and setting high standards for your team
  • Working knowledge of profit & loss accounts
  • Previous experience of working to and achieving demanding targets within tight budgets
  • Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
  • Proven retail experience in a management role

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Hampstead, NC, US

Application Deadline: N/A

Apply Here