WHSmith Jobs – PO & Profit Protection Support Coordinator

Job Description:

We have an exciting opportunity to provide support to our High Street and Post Office stores in delivering Profit Protection and Post Office measurables. The main responsibility for this role is to support the High Street and Post Office Operation with delivering conformance and mitigating risk by completion of SCRs, loss investigations, audit investigations, as well as ensuring the management teams have the tools and skills required to complete all necessary tasks.

Job Responsibilities:

• Provide on site / over the phone training within the Profit Protection KPIs
• Fulfil a visit schedule to ensure High Street stores and Post Offices are visited regularly with clear Profit Protection focuses
• Communicate with WHSmith Store and Post Office Management teams to identify knowledge gaps within Profit Protection and Post Office
• Raise concerns regarding issues to Profit Protection Team
• Facilitate in identifying procedural gaps within the store and support with development plan.
• Ensure compliance measures are met in stores during visits and issues are dealt with immediately
• Create an effective communication routine with all High Street and Post Offices within their area by building a strong relationship with teams and developing a clear means for stores to access support as required.
• Review data and reports to identify risk areas within Profit Protection and Post Office focuses and actively source ways to reduce
• Carry out on-site visits completing SCRs, Losses investigating and Audits investigations and any specific risk areas identified by Protection Protection team or themselves
• Advise Store on appropriate actions to limit or rectify losses in Post Office and High Street.

Job Requirements:

• Knowledge of managing budgets and working to targets and understanding of profit and loss reports
• Experience of managing a team, leading by example and setting high standards
• National UK travel required
• Post Office or financial services experience
• Analytical view of data to pull out trends and risks
• Experience of coaching, mentoring and presenting to groups
• Ability to build and maintain relationships with internal and external parties

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Swindon, England, UK

Application Deadline: N/A

Apply Here

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