Job Description: We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to support the Store Manager with the day to day operation of the store to maximise profit through effective management of the team. Job Responsibilities: Performance management of staff – lateness, absence, poor work rate, poor service Creating a customer service led culture which is always striving to improve performance Deputise for Store Manager / Deputy Manager in their absence Working with the management team to ensure store is fully compliant with pricing, promotions, legislation and landlord agreements Play an active role on the shop floor with the team Deliver a legal, safe and secure workplace Work with the management team to maximise opportunities to drive sales and increase footfall Recruit, motivate & train the team to deliver individual and store targets, including average transaction value and add on sales Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs Ensuring all staff deliver a professional, friendly service to all customers Job Requirements: Flexibility towards working hours Proven experience of working to and achieving challenging Key Performance Indicators Previous experience of leading and motivating a team Strong communication skills Previous experience of working in a customer focused retail environment Job Details: Company: WHSmith Vacancy Type: Full Time Job Location: Southampton, England, UK Application Deadline: N/A Apply Here Careersvilla.com
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