Thursday , February 29 2024

WHSmith Job Application – Post Office Operations Manager

Website WHSmith

Job Description:

We are looking for a post office manager in our busy high street store

Job Responsibilities:

  • Ensure all staff deliver a professional, friendly service to all customers
  • Ensure the branch is fully compliant with all current legislation and POL compliance and training requirements.
  • Create a customer service led culture which is always striving to improve performance
  • Play an active role in the branch with the team
  • Work closely with the Store Manager to identify cost saving measures and sales opportunities through analysis of the Profit & Loss statement
  • Support the Store Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures.
  • Drive the team to achieve both individual and branch targets including sales, shrink, waste, cash loss and staff costs
  • Maximise opportunities to drive sales and increase footfall

Job Requirements:

  • Coach and mentor the team to improve performance
  • Previous experience of working to and achieving demanding targets within tight budgets
  • Leading by example and setting high standards for your team
  • Experience in supporting delivery of store objectives, including maximising sales and controlling shrink
  • Working knowledge of profit & loss accounts
  • Proven retail experience in a management role

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Truro, England, UK

Application Deadline: N/A

Apply Here