WHSmith Careers 2022 – Customer Service Advisors

Website WHSmith

Job Description:

We are currently looking for talented Customer Service Advisors to join the Funky Pigeon team based at our offices in Bristol on a full-time contract. This is a varied position with a wide range of tasks.

Job Responsibilities:

  • Become a champion for our customers by feeding back trends, frustrations and positives through your interactions
  • Feel empowered to make the right decision and take ownership of each customer interaction you have
  • Communicating with our customers through a variety of different support channels whether that is through our social media platforms, chat or emails
  • Contribute to the team by bringing your personality to the role
  • To provide the best customer support by talking directly and with honesty to Funky Pigeon customers

Job Requirements:

  • Flexible to work a variety of shifts including remote.
  • Strong written and verbal communication skills
  • Strong PC skills – competent user of Microsoft Word and Excel
  • Exceptional attention to detail and high levels of accuracy
  • A passion for customer service and in the service you are delivering
  • Ability to learn in-house bespoke systems
  • You will possess a positive ‘can do’ attitude with the willingness to learn
  • Interest in E-commerce retailing

Job Details:

Company: WHSmith

Vacancy Type:  Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here

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