
Website Whole Foods Market
Job Description:
Prepares coffee and coffee beverages and performs all duties related to customer service, stocking, and sanitation. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Job Responsibilities:
- Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
- Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Prepares and serves coffee, espresso, blended drinks, and teas.
- Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
- Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Receives and processes customer payments.
- Describes menu items to customers and provides product details such as blend or preparation descriptions.
- Monitors product quality and freshness and ensures proper product rotation.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Job Requirements:
- Ability to sell proactively.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to prepare coffee drinks by following prescribed recipes and preparation techniques.
- Thorough knowledge of coffee products, production, and taste.
- Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
- Strong to excellent communication skills and willingness to work as part of a team.
- High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
- Ability to explain the coffee drink menu and answer customer questions.
Qualification & Experience:
- 6-12 months retail experience.
Job Details:
Company: Whole Foods Market
Vacancy Type: Part Time
Job Location: Salt Lake City, UT, US
Application Deadline: N/A
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