USCIS Careers – OPERATIONS SUPPORT SPECIALIST

Website USCIS

Job Description:

This position is located in the FIELD OFFICER DIRECTORATE, OFFICE OF FIELD OPERATIONS, DALLAS, TX FIELD OFFICE. As an Operations Support Specialists you will assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning administrative programs that include complex and sensitive issues, and provide excellent customer service.

Job Responsibilities:

  • Monitor administrative activities and prepares a variety of reports utilizing various automated systems.
  • Serve as a liaison and consultative link with the District Office and all Program Offices, internal and external customers, community and civic stakeholder-representatives.
  • Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements.
  • Liaise in Human Resources, Budget and Finance, WebTA, Audit and Internal Control Programs, Facilities, Accountable Exit Control, New Employee Orientation Program, Travel, Property Coordination, and other duties as assigned.
  • Analyze and evaluate effectiveness of complex and substantive management support and administrative systems, programs, and processes.
  • Conduct extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
  • Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendations.

Job Requirements:

  • You must pass a drug screening
  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • Political appointees may require OPM approval before on-boarding
  • You must submit resume and supporting documentation
  • Full COVID vaccination as required by Executive Order 14043
  • Males born after 12/31/1959 must be registered with the Selective Service

Job Details:

Company: United States Citizenship and Immigration Services (USCIS)

Vacancy Type: Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

Apply Here

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