Thursday , February 29 2024

Tesla Hiring – Operations Manager

Website Tesla

Job Description:

The Operations Manager is responsible for delivering an exceptional experience to our customers, developing team members, and managing day-to-day vehicle delivery operations. Our managers must deliver excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.

Job Responsibilities:

  • Work collaboratively with other departments, particularly Customer Experience Manager and Service Department to enhance customer experience.
  • Lead delivery vehicle preparation team consisting of Vehicle Specialists and Documentation .
  • Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company.
  • Actively set individual and team targets for Vehicle Assistants, Detailers, and Vehicle Coordinators and actively train, coach, and develop them.
  • Monitor daily deliveries, create reporting metrics, and actively review information with your Manager.
  • Assist in the planning, implementation, and follow up of vehicle prep operational tasks and projects including, but not limited to vehicle movement coordination in vehicle lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support.
  • Help control expenses, including staffing, supplies, and services.
  • Maintain constant focus on improving the Tesla delivery experience.

Job Requirements:

  • Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
  • Ability to work evening hours, weekends and holidays in a retail environment
  • Strong and proven experience leading field, technical repair or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
  • Bachelor’s degree
  • 2+ years of applicable experience with proven track record of meeting or exceeding goals in a service-focused industry; automotive expertise is not required
  • Excellent written and verbal communication skills
  • Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work
  • Ability to problem solve, prioritize multiple projects and adhere to business-critical deadlines
  • Dedicated and ethical approach to Tesla standards
  • Ability to obtain appropriate state licensing, where applicable

Job Details:

Company: Tesla

Vacancy Type: Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

Apply Here