State Farm Employment – Customer Relations Representative

Job Description:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Job Responsibilities:

• Maintain a strong work ethic with a total commitment to success each and every day.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Establish customer relationships and follow up with customers, as needed.

Job Requirements:

• Associate’s degree or higher required
• Ability to effectively relate to a customer
• Excellent communication skills – written, verbal and listening
• Property and Casualty license (must be able to obtain)
• Dedicated to customer service
• Detail oriented
• Self-motivated
• Proactive in problem solving
• Ability to work in a team environment
• Life and Health license (must be able to obtain)
• Successful track record of meeting sales goals/quotas preferred

Job Details:

Company: State Farm

Vacancy Type:  Full Time

Job Location: Conyers, GA, US

Application Deadline: N/A

Apply Here

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