Staples Careers – Fulfillment Center Operations Manager

Job Description:

To manage shift operation of a multi-shift fulfillment center providing direction to first line supervisors and hourly associates. Accountable for the daily, weekly and monthly planning, preparation and performance of shift departments and associates ensuring every order entered is selected, packed, and shipped for next day delivery.

Job Responsibilities:

• Develop and achieve the performance goals and objectives by department
• Work to improve accuracy and customer service and quality levels in each department
• Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives
• Develop supervisors to be capable of coaching, counseling and motivating Associates to attain optimum performance, productivity levels, and associate morale
• Provide for continued on the job training for all FC Associates
• Assist in the development of productivity & accuracy standards and follow-up to ensure acceptable quality control standards are met
• Manage associates keeping those safe work practices as first priority, making sure they are followed to support a safe work environment
• Analyze and make improvement recommendations to established departmental processes and procedures
• Responsible for ensuring that department associates are trained safe work practice
• Oversee each department to ensure products get properly picked, packaged, and shipped out to customers for timely delivery

Qualification & Experience:

• Ability to work in a fast paced environment and prioritizes appropriately
• Bachelor’s Degree in Logistics, Business or industry related concentration preferred
• Work location: Memphis, TN (must be able to relocate)
• 5-8 years related experience
• High school diploma or GED
• Demonstrated practice of exemplary leadership skills, i.e. ability to manage people, delegate, train and motivate associates at all levels
• Ability to function in a deadline driven environment
• Effective organizational and prioritization skills
• Computer literate (PC and Warehouse Management Systems)
• Demonstrated analytical and problem solving skills

Job Details:

Company: Staples

Vacancy Type:  Full Time

Job Location: Memphis, TN, US

Application Deadline: N/A

Apply Here

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