
Website Spirit Airlines
Job Description:
The Crew Scheduler accurately schedules, monitors, and provides efficient customer service to the Pilots and Flight Attendants following contractual and regulatory rules, insuring adequate crewing of flights while maintaining the integrity of Spirit’s flight schedule in the Operation Control Center (OCC).
Job Responsibilities:
- Interacts with Flight Operations and Inflight crew members to communicate scheduling requirements.
- Monitors all crew and pairing exception reports, and makes adjustments accordingly.
- Monitors crew member check-in to assure coverage, and notifies departments for attendance issues. Receives crew absence notifications and promptly schedules replacement crew.
- Exercises decision making authority that complies with CBA and company policy while using resources efficiently.
- Schedules, modifies, and confirms crew lodging requirements on layovers. Coordinates timely ground transportation for crew members to/from hotel and airports.
- Organizes and processes trip trades in accordance with labor agreement and company policy.
- Assigns all open flying to crew members while adhering to Federal Aviation Regulations (FAR), Collective Bargaining Agreements (CBA), and company policy.
- May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies, change in workload, rush jobs or technical developments.)
- Reschedules or assigns crews to flights based on direction from Crew Analyst or Supervisor to assure operational reliability.
- Books crew deadheads and provides confirmation of record locators to crew members.
Qualification & Experience:
- Demonstrated ability to work collaboratively with team members in a demanding, high-stress environment.
- Great customer service skills working with internal and external customer.
- Effective written and verbal communication skills.
- High School Diploma or equivalent required. College degree highly preferred.
- Previous crew scheduling or airline experience a plus.
- Previous Sabre Crew Management and Flica Software experience desired.
- 1+ years of customer service experience.
- Strong computer skills including MS Office Products.
- Must be able to successfully complete intense 90 day training program.
- Possess intermediate proficiency with Microsoft Outlook, Word & Excel.
Job Details:
Company: Spirit Airlines
Vacancy Type: Full Time
Job Location: Orlando, FL, US
Application Deadline: N/A
Careersvilla.com