Job Description: Provides technical support and analysis in a broad range of information technology areas including the planning, design, development, installation, operation, and enhancement of SMUD’s enterprise applications; ensures a state-of-the-art, stable, accurate, and reliable computing environment that meets the needs of the organization. Job Responsibilities: Participates in workflow process design, development, testing, administration and maintenance. Plans, analyzes, designs, develops, implements, and maintains enterprise applications by utilizing other development support tools for SMUD’s interfaces, data conversions, custom transactions, forms and reports; develops detailed designs, defining user requirements; plans implementation strategies. Communicates technical information and provides guidance to staff and/or end-user community. Addresses integration and interface issues between enterprise applications and non-enterprise applications; develops customizations for enterprise application transactions and user exits; develops testing criteria/scenarios and conducts testing and debugging. Analyzes the need for modifications and enhancements to existing enterprise application(s) and/or infrastructure by evaluating the effectiveness of current modules; conducts workflow and process analysis; identifies needed changes, enhancements, and impacts to business processes. Plans, coordinates, prioritizes, monitors, and guides work activities with work-unit employees to meet established task objectives and deadlines; assists in selecting and orienting new personnel; provides staff training; evaluates work performance results. Provides technical support for the overall effectiveness of the use of enterprise application systems by end-users; troubleshoots user and technical obstacles and system problems; provides technical consultation and solutions. Revises user and system requirements; designs modifications and prepares change notices; integrates modifications; develops testing criteria and conducts testing. Develops, establishes and conducts classroom and on-the-job training on the use of programs and procedures; supports functional analysts in developing training information; provides information to functional analysts on the use of programs and procedures. Provides technical documentation on custom transactions, interfaces, forms, reports, workflow, document imaging and other enterprise application objects; supports document imaging and data archiving needs. Job Requirements: Skill To: Configure enterprise software and/or provide programming/development support; creatively solve interface, conversion, and programming issues while considering economic and system limitations; develop and maintain project budget and schedule; evaluate and resolve moderately complex technical and/or management issues and develop/implement resolution alternatives; compile and prepare technical, statistical and/or analytical reports and presentations; write new and revised policies and procedures; express ideas/facts clearly and concisely to individual or groups, taking into account the audience and nature of information; learn and apply techniques and concepts related to team management; learn and apply techniques for exercising significant leadership and authority; learn and apply methods and techniques of training and performance evaluation; learn performance management techniques related to project management; learn to plan, organize, direct, control, and review the work of others; learn to identify, assess, and coordinate training needs for staff; communicate effectively orally and in writing internally/externally; establish and maintain effective working relationships internally/externally. Qualification & Experience: Knowledge Of: Industry trends related to business and information technology; intermediate concepts and methods for development of enterprise applications; methods and techniques of planning, organizing, directing and controlling work activities; principles and practices of budget administration; principles of business letter writing and basic report preparation; procedures and practices of cost control and project scheduling; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; English usage, spelling, grammar, and punctuation. Experience: 3 to 5 years of progressively responsible relevant work experience as a technical analyst in the area of day- to-day design, development, implementation, and maintenance of enterprise applications. Education: High school diploma or equivalent. A Bachelor’s degree from an accredited college or university with major course work in computer science, MIS or a related field is desirable. Job Details: Company: SMUD Vacancy Type: Full Time Job Location: Sacramento, CA, US Application Deadline: N/A Apply Here Careersvilla.com
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