Sephora Application – Loss Prevention

Job Description:

The Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage.

Job Responsibilities:

• Assist store Leadership team with inventory preparation and process.
• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide friendly, professional and knowledgeable service to clients as needed.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.

Job Requirements:

• Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
• Proficiency in Windows, Word and Excel is desirable.
• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
• Availability to work at multiples locations within a market.
• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
• Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.

Qualification & Experience:

• 1 year of asset protection/loss prevention experience in a retail environment.
• A High School graduate or equivalent.

Job Details:

Company: Sephora

Vacancy Type:  Full Time

Job Location: Vancouver, BC, CA

Application Deadline: N/A

Apply Here

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