Royal Caribbean Jobs – Program Specialist

Job Description:

The Newbuild Specialist will support the Newbuilding & Innovation Department with the execution of various programs, projects and processes. The Specialist scope of work may be related to a new build, revitalization, refurbishment, and land based project, special project, general office management support or other type of strategic or tactical projects. This position will support and sustain a partnership between the departments clients (cruise brands, partnerships, etc) and Newbuilding by consulting with various internal clients (shore side and shipboard) to gather, organize, and present critical information to ensure successful program delivery. This position will also develop strong relationships with external partners vendors, consultants, & partners and help to coordinate meetings, events and presentations.

Job Responsibilities:

• Develops a strong knowledge of all tools and resources used by the department; including, but not limited to: video conference, conference calls, conference room technology, tablets & computers, document sharing, etc. Helps to teach others to use these tools; as well as, uses knowledge to set up meetings & events.
• Project & task coordination and support to the development, tracking/monitoring and reporting of several small to medium size presentations and meetings from inception to completion, ensuring on-time delivery of requested outputs.
• Organizes and maintains all project schedules as related to executive meetings, team meetings, events, workshops, etc. Maintains and updates project tools and reports (e.g. spreadsheets, project plans, action logs, reports, resource matrices, etc.)
• Includes vendor & external client management to coordinate any activities that would occur on RCCL property. May include requesting approval of their visit; meet & greets when clients arrive and providing access to restricted areas of the department.
• Includes general office management for the department such as supplies, catering, cleaning & maintenance of overall department workspaces.
• Takes meeting minutes and organizes into action items and deliverables. Helps to update and maintain project/program action logs. Periodic follow up with assigned action item owners to assess current status and follow through to closure.
• Strong understanding of the operations and utilization of the Innovation Lab in Miami. Supports the operations by setting up events in the building, serving as a host for specific events; and guides users within the building.
• Develops and/or coordinates executive level presentations by working with stakeholders and clients at various levels within the corporation.
• Coordinates the preparation of periodic or recurring meetings and charrettes (i.e. reproduction of materials, coordination of meeting location, creating agenda, and personnel) and establishes the required technical environment for said meetings (i.e. projectors, conference call connectivity, etc.). Catering for each event is also part of core duties.
• Maintains a strong partnership with the entire global corporation, for example: operations, marketing & newbuilding to ensure that all entities are informed and aligned.

Job Requirements:

• Solid written and verbal communication skills a must. Clear and precise communication at all levels of the organization essential.
• Ability to multi-task in a fast-paced environment.
• Knowledge of effective communication for providing customer and personal service to internal and external groups, such as shipyards, vendors, customers, Revenue Management, Marketing, Groups/Sales, Corporate Communications, Operations, Safety, Security, Medical & Public Health and international site offices.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to apply analytical, financial, conceptual and strategic thinking to objectives, proposals and performance.
• Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.

Qualification & Experience:

• Bachelors degree in Business or similar field preferred.
• Cruise industry experience is desired but not required.
• Experience: 1-2 years within a large corporation or consulting firm with 1-3 years in an office administration environment is required.
• Equivalent combinations of education and experience may be considered.

Job Details:

Company: Royal Caribbean International

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

Apply Here

Careersvilla.com