Qatar Airways Hiring – Sales Operations Coordinator

Job Description:

We are pleased to announce an incredibly exciting opportunity to join our Commercial Operations team in Johannesburg as Sales Operations Coordinator.

Job Responsibilities:

• Mentor junior colleagues in the team and guide them in maintaining high standards of service delivery.
• Perform other department duties related to his/her position as directed by the Head of the Department.
• Process Refunds.
• Handle all sales operations activities including (but not limited to) Reservations and Ticketing, Refunds, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
• Deliver customer-friendly, value added communications to external trade partners on QR-related matters such as campaigns, policy changes, fare revisions.
• Maintain strong engagement and interaction with counterparts in Sales, CBI, Digital and Marketing, and Shared Service
• Play a leading role in the team for executing sales operations activities including (but not limited to) Reservations and Ticketing, Trade/Corporate Account support, Group Sales, Sales Support, Sales Systems, and Sales Administration.
• Adhere closely to Standard Operating Procedures (SoPs) for sales operations functions ensuring alignment to QR’s global sales operations principles
• Support the sales team in maintaining an up-to-date database of trade partners within the region. Provide line managers and regional management with regular reporting on key departmental performance metrics, outstanding issues.

Qualification & Experience:

• Experience in any of these fields: reservations/ticketing, sales support, group sales, tariffs, distribution, business analysis
• 2 years of job-related experience
• Bachelor’s Degree or Equivalent

Job Details:

Company: Qatar Airways

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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