Old Navy Careers – Retail Supervisor, Product Operations In Michigan City

Job Description:

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience.

Job Responsibilities:

• Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
• Serve as a role model to achieve priorities in store, with the customer as the primary focus
• Handle unique or complex customer interactions
• Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
• Listen and ask questions to solicit feedback to understand needs and provide service
• Build and share expertise in an assigned specialized functional area

Job Requirements:

• Able to effectively lead and inspire others through coaching and mentoring
• Ability to utilize technology effectively and engage with customers and your team to meet goals
• Provides clear and direct communication of expectations and gives feedback
• Demonstrate interest and initiative towards continuous improvement and growth
• Research process or transaction flow to identify root cause of errors

Job Details:

Company: Old Navy

Vacancy Type:  Full Time

Job Location: Michigan City, IN, US

Application Deadline: N/A

Apply Here

Careersvilla.com