MetLife Employment – Account Relationship Specialist

Website MetLife

Job Description:

The Regional Market Account Managers administer most aspects of our relationship with existing and new corporate sponsors. This includes internal/external system set-ups, contracts, enrollment files, payments, renewals and communications for groups under 5,000 benefit eligible employees.

Job Responsibilities:

  • Create and conduct effective presentations and proposals
  • Ensure contracts/renewals received and communicated prior to effective date
  • Manage new account implementation as required
  • Responsible for creating and negotiating sponsor renewal strategies to include plan design and rate structure to support sponsor retention.
  • Serve as a liaison between the business and strategic partners
  • Implement 2nd sale strategies
  • Responsible to internal/external system set-up relating to account maintenance
  • Optimize the performance of existing partnerships by determining upgrades in plan coverages and rate structures.
  • Conduct phone meetings and presentations with new and existing partnerships
  • Respond to requests for materials

Job Requirements:

  • Detail-oriented and well-organized, with the ability to effectively manage a high-volume workload
  • Understanding of customer relationship management databases
  • Ability to communicate effectively, both verbally and in written correspondence
  • Self-motivated with the ability to take initiative and work independently
  • Ability to multitask and work with a sense of urgency while maintaining attention to detail
  • Strong presentation skills

Qualification & Experience:

  • Knowledge of industry or business
  • Proficiency with Microsoft Office products including Excel and PowerPoint
  • Previous experience in Account Management
  • Bachelor degree from an accredited university or equivalent work experience (internal candidates only)

Job Details:

Company: MetLife

Vacancy Type:  Full Time

Job Location: Cleveland, OH, US

Application Deadline: N/A

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