Mercedes Careers – Service Admin

Job Description:

We are currently looking for an Service Administrator to work in our service department at our Colindale dealership. The role of the service administrator is t o provide administrative support to all areas of the Aftersales department and support other functions as directed by Aftersales Manager.

Job Responsibilities:

• To invoice and claim manufacturer warranty repairs, retail repairs and Internal repair to a suitably high standard that minimises queries and debt
• Alloy wheel claim processing
• To manage the Used Car warranty claim process
• Follow company banking process
• Updating customers with Parts On Order (off site) weekly via DSD (inc WIP note update)
• Job pack preparation Fleet management of MBRG and MBUK supplied vehicles
• Filing and Archive management
• WIP management including Rebooking for Parts received
• To provide administrative support to all areas of the Aftersales department
• Prioritising all invoicing and release note

Qualification & Experience:

• Good administration/organisation skills
• IT literate
• Ideally previous experience within the automotive industry
• Ability to work effectively within a team environment
• Excellent customer service and administrative skills

Job Details:

Company: Mercedes-Benz

Vacancy Type:  Full Time

Job Location: London, GB

Application Deadline: N/A

Apply Here

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