Mercedes Benz Internships – Service Controller

Website Mercedes-Benz

Job Description:

We are currently looking for a Service Controller to work in our service department at our Chelsea site.

Job Responsibilities:

  • Effective use of department Autoline IT system and standards
  • Creating a contact history through effective use of IT (DSD Comm) standards
  • Achieving Manufacturer CSI targets
  • Delivery of first class customer experience
  • RSA & 1 Link Management
  • Delayed work updates and Parts ordering
  • Responsible for multi-channel communications with customers in progress
  • Upsell and authority for additional work identified
  • Collection and Delivery Control
  • Full preparation for vehicle check out

Job Requirements:

  • Experience in working as a team
  • Evidence of delivering against manufacturer CSI targets
  • Excellent verbal and nonverbal communicator
  • Computer Literate with experience in learning new systems
  • Demonstrable motor trade service advisor or workshop controller experience

Job Details:

Company: Mercedes-Benz

Vacancy Type:  Full Time

Job Location: London, GB

Application Deadline: N/A

Apply Here