Job Description: We are currently looking for a Service Controller to work in our service department at our Chelsea site. Job Responsibilities: Effective use of department Autoline IT system and standards Creating a contact history through effective use of IT (DSD Comm) standards Achieving Manufacturer CSI targets Delivery of first class customer experience RSA & 1 Link Management Delayed work updates and Parts ordering Responsible for multi-channel communications with customers in progress Upsell and authority for additional work identified Collection and Delivery Control Full preparation for vehicle check out Job Requirements: Experience in working as a team Evidence of delivering against manufacturer CSI targets Excellent verbal and nonverbal communicator Computer Literate with experience in learning new systems Demonstrable motor trade service advisor or workshop controller experience Job Details: Company: Mercedes-Benz Vacancy Type: Full Time Job Location: London, GB Application Deadline: N/A Apply Here Careersvilla.com
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