Jobs at Universal Studios – Specialist, Collections

Job Description:

Responsible for reviewing the status of past due accounts to determine the appropriate course of action. Requires good judgment to negotiate with clients and escalate risk concerns appropriately.  Must use all available resources and certain trade experience and training, to mitigate risk and collect payments as quickly and cost-effectively as possible.

Job Responsibilities:

• Review, process and recommend prospective and current customer credit and check limits. Document all collection efforts. Maintain proper A/R controls.
• Provide administrative support such as meeting with internal & external clients; manage internal and external client expectations; and prepare account adjustment documents as required. Prepare reports, account analysis, and identify & escalate risk concerns.
• Review the status of past due accounts to determine an appropriate course of action. Contact receivable customers by telephone or email to manage contract payment & credit terms & reduce delinquency. Initiate credit research and maintain Client accounts. Manage credit oversight and control for bulk ticket orders. Process collection accounts, & maintain credit policy and all relevant regulations and practices. Reconcile client accounts & research disputes, and monitor risk. Use good judgment to escalate concern.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Perform other duties as assigned.

Qualification & Experience:

• EXPERIENCE: 1-3 Years: Clerical and Accounts Receivable, Collections and Credit, or Accounting experience preferred; or equivalent combination of education and experience; or equivalent combination of education and experience.
• EDUCATION: High school degree or GED is required. Technical school is preferred. Associate’s degree (AA) is preferred.

Job Details:

Company: Universal Studios

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

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