Tuesday , February 27 2024

IKEA Jobs Near Me – Service Fulfilment Operations Specialist

Website IKEA

Job Description:

You are eager and self-driven to constantly develop and demonstrates a willingness to develop skills and effective ways of working to benefit IKEA and personal growth. By being customer oriented you see the customer first and consider the impact on the customer when acting. You naturally share the IKEA vision, values and culture and have an interest in home furnishing. You enjoy applying tactical and operational thinking for analysing business opportunities from customer/market perspective and inspired by challenging situations and not hesitant to propose and initiate changes. Providing service and support to managers, co-workers and organisation in order to improve business with focus on customer satisfaction come natural to you.

Job Responsibilities:

  • Cost development and contribution to the cost goal
  • Short and mid-term capacities
  • Daily operations for services connected to internal and external service partners
  • Efficiency and continuous improvement
  • Operational excellence
  • Lead-time development
  • Sustainability

Job Requirements:

  • Market/industry intelligence: understanding of KPIs used for success measures for own function
  • Excellent knowledge of relevant IT systems/solutions/tools within service business
  • IKEA business model and ways of working
  • Understanding of the customer needs, demands and expectations on the market
  • Knowledge of IKEA processes and service business leading to an excellent customer fulfilment
  • Excellent understanding of processes on the area of expertise

Job Details:

Company: IKEA

Vacancy Type:  Full Time

Job Location: Wallau, Hesse, Germany

Application Deadline: N/A

Apply Here

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