
Website HEB
Job Description:
As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.
Job Responsibilities:
- Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
- Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
- Provides superior customer service; answers product-related questions, locates products, and helps Customers as needed
- Achieves productivity standards
- Packages / transports/ loads groceries, merchandise from the Store to customer’s vehicle
- Minimizes shrink through careful handling of product
- Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
Job Requirements:
- Ability to work a flexible schedule
- Minimum age 18
- Ability to prioritize and handle cross-functional tasks
- Communication skills
- Ability to use material-handling equipment and maintain license
- High school diploma, or equivalent
- Advanced customer service skills
Job Details:
Company: HEB
Vacancy Type: Part Time
Job Location: Waco, TX, US
Application Deadline: N/A
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