Geek Squad Jobs – AT&T Specialist

Website Geek Squad

Job Description:

The Best Buy Certified AT&T Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.

Job Responsibilities:

  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
  • Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
  • Achieves team and individual goals while enabling an excellent customer shopping experience.
  • Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
  • Maintains assigned department’s merchandising and readiness to serve customers.
  • Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
  • Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
  • Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
  • Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.

Job Requirements:

  • Ability to work successfully as part of a team
  • 1 year of experience working with consumer electronics
  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions

Job Details:

Company: Geek Squad

Vacancy Type:  Full Time

Job Location: Colorado Springs, CO, US

Application Deadline: N/A

Apply Here

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