Geek Squad Job Application – Samsung Home Theater Specialist

Website Geek Squad

Job Description:

The Best Buy Certified Samsung Home Theader Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.

Job Responsibilities:

  • Coaches and trains coworkers on new vendor technology and services.
  • Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
  • Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
  • Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
  • Maintains assigned department’s merchandising and readiness to serve customers.
  • Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
  • Utilizes vendor-provided devices and accommodations to improve product knowledge and understanding.
  • Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
  • Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
  • Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment.

Job Requirements:

  • Prior experience serving as a specialist in premium, luxury, or complex technology solutions
  • Ability to work successfully as part of a team
  • 1 year of experience working with consumer electronics

Job Details:

Company: Geek Squad

Vacancy Type:  Full Time

Job Location: San Jose, CA, US

Application Deadline: N/A

Apply Here

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