Geek Squad Careers – Microsoft Specialist

Job Description:

The Best Buy Certified Microsoft Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.

Job Responsibilities:

• Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
• Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
• Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
• Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
• Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
• Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
• Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
• Achieves team and individual goals while enabling an excellent customer shopping experience.
• Maintains assigned department’s merchandising and readiness to serve customers.
• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

Job Requirements:

• 1 year of experience working with consumer electronics
• Prior experience serving as a specialist in premium, luxury, or complex technology solutions
• Ability to work successfully as part of a team

Job Details:

Company: Geek Squad

Vacancy Type:  Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

Apply Here

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