Freddie Mac Jobs – Loan Servicing Professional

Job Description:

The Loan Servicing/Loan Accounting Group at Freddie Mac Multifamily is seeking a Loan Servicing Professional to manage a portfolio of Seller/Servicers for various multifamily products and providing exceptional customer service to internal and external business partners. This position manages complex servicing portfolios, including securitizations where Freddie Mac is Master Servicer and balance sheet loan products. Additional duties may include areas of specialization (e.g. CREFC IRP, servicer performance evaluation, bond credit enhancement disbursements, post funding mortgage disbursements, management reporting). The role monitors servicer performance and compliance with terms of business related to investor reporting, while ensuring customer satisfaction is maintained and service level standards are achieved.

Job Responsibilities:

• Act as the primary point of contact for Seller/Servicers in day-to-day loan accounting operations.
• Ensure accurate reporting from Seller/Servicers and provide support as necessary to both internal and external partners.
• Collaborate with internal teams and external business partners.

Job Requirements:

• 3-5 plus years of experience with loan servicing/mortgage accounting
• College Degree (Accounting, Finance, or Business Degree) or equivalent experience
• Advanced use of Microsoft Office (Excel, Word, PowerPoint, Access)
• Ability to deliver exceptional business results in a team environment
• Strong communication skills (verbal and written)
• Must be highly analytical with strong attention to detail, judgement, critical thinking and problem solving
• Strong team player
• Must be able to meet tight deadlines on a consistent basis
• Must be organized and able to multitask to meet competing deadlines
• Occasional travel may be required to provide customer support and training
• Previous experience with Investor Reporting (performing loans and default servicing)
• Should be highly adaptable and have the ability to navigate with confidence in a fast paced, ever-changing environment; should be able to work independently and be a problem solver
• Broad application of commercial/multifamily mortgage standards and principles
• Familiarity with SQL language (MS SQL Server, Oracle, Rapid SQL, etc.)

Job Details:

Company: Freddie Mac

Vacancy Type: Full Time

Job Functions: Other

Job Location: Hagerstown, MD, US

Application Deadline: N/A

Apply Here

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