Careers Villa | Government Jobs in the USA
Website FPL
Job Description:
Employees in this role assist with basic customer requests and explain company policies to customers in a pleasant and professional manner. This position emphasizes public relations and effective revenue risk management as well as provides a variety of information regarding the company.
Job Responsibilities:
- Assists with agency inquiries and Medical Essential Service Program (MESP)
- Transfers or refers sales leads accordingly
- Uses company’s Predictive Dialer System as needed to contact customers regarding their past due accounts
- Responds to customer requests, inquiries or complaints
- Performs other job-related duties as assigned
- Identifies who will handle more complex calls
Job Requirements:
- High School Grad / GED
Job Details:
Company: FPL
Vacancy Type: Part Time
Job Location: West Palm Beach, FL, US
Application Deadline: N/A
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