DMV Jobs – Senior Motor Vehicle Technician

Website California Department of Motor Vehicles

Job Description:

The Customer Services Division Help Desk is the department’s initial point of contact for Department of Motor Vehicle Automation (DMVA) and Enterprise Application Services Environment (EASE) questions from field offices, headquarters units, central registration centers, industry service centers, auto clubs, call centers and business partners. The incumbent provides superior customer service; provides direction on the appropriate location of policies and procedures; interprets policies and procedures utilizing the California Vehicle Code, and departmental manuals, memos, website and internal communications; provides expert instruction on how to correctly key applications in DMVA and EASE; and utilizes Microsoft Outlook for communication within the unit and various support units within the Department.

Job Requirements:

  • Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
  • Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts.  Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age.  Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
  • Possession of the Minimum Qualifications will be verified prior to interview and/or appointment.  If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification.   If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position.  Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.

Job Details:

Company: California Department of Motor Vehicles

Vacancy Type: Full Time

Job Functions: Management

Job Location: Oakland, CA, US

Application Deadline: N/A

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