Thursday , April 25 2024

Dept of Treasury Jobs – Contact Representative

Website Department of the Treasury

Job Description:

The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

Job Responsibilities:

  • Makes determinations and uses sound judgment concerning controversial matters in reporting as appropriate the degree to which the individual understood their responsibilities and whether errors in their records reflected honest mistakes or fraudulent intent.
  • Elicits sensitive, personal and financial information, e.g., innocent spouse determinations, bankruptcies, or draws out information the individual may attempt to withhold, e.g., additional sources of income, overpayments, to ensure compliance with reporting and disclosure requirements.
  • Develops, analyzes and evaluates information involving the research of records and the nature of each inquiry including the way it was presented in order to inform and advise, answer inquiries, or resolve problems related to the unique circumstances of each individual or fulfill regulatory requirements.
  • Explains what future actions are necessary to achieve voluntary compliance by computing and/or advising on tax liability and probable assessment of taxes in cases involving: varied sources of income, including self-employment, itemized personal and business expense deductions, or carryover/carry back of capital losses and investment credit from prior years, or comparable issues requiring reference to the tax code and precedent.
  • Uses sophisticated interviewing techniques, the employee reviews individual circumstances and goals, and advises on the most advantageous ways to meet them.

Job Requirements:

  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • Must be a U.S. Citizen or National.
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
  • This is a Bargaining unit position.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Undergo an income tax verification and review of prior performance/conduct.
  • A 1-year probationary period is required.

Job Details:

Company: Department of the Treasury

Vacancy Type: Full Time

Job Location: Jacksonville, FL, US

Application Deadline: N/A

Apply Here

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