DaVita Jobs – Shared Patient Care Coordinator

Website DaVita

Job Description:

We are currently seeking a Shared Patient Care Coordinator to join our team to support a new operational process between DaVita clinics and health system care management teams. This position will help build and manage integrated care processes and relationships with DaVita’s dialysis clinics and partners.

Job Responsibilities:

  • Tracking, reporting, and following up on updates related to patient escalations and care
  • Building, implementing, and managing a new coordinated care process in partnership with our clinics
  • Problem-solving to build efficient communication processes
  • Documenting new processes, as needed
  • Other duties as assigned
  • Collaborating with cross-functional teams to develop and scale new operational processes
  • Preparing for and presenting during meetings with leadership
  • Regularly communicating with DaVita’s clinics and clinical partners using outstanding customer service

Job Requirements:

  • Ability to quickly and effectively adapt to changing conditions and demands
  • Excellent organizational and time management skills, with a strong ability to independently get the right stuff done
  • At least two years of work experience; experience in a healthcare setting is a plus
  • Commitment to Service Excellence, patient satisfaction, and partner satisfaction
  • Strong professionalism and customer service skills, with the ability to present to and interface with multiple stakeholders (e.g., clinics, external partners, cross-functional internal teams)
  • Excellent written and verbal communication skills over the phone and the computer required
  • Proficiency with Microsoft Office/Excel/Outlook required
  • High school diploma or GED required
  • Knowledge of medical terminology, HIPPA procedures, and experience working in patient care settings helpful

Job Details:

Company: DaVita

Vacancy Type:  Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

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