DaVita Dialysis Careers – Medical Office Assistant

Job Description:

It takes a village to care for our patients and as the Medical Office Assistant, you will be at the heart of all the action. Our Medical Office Assistants work together as a team to facilitate the planning and organizing of all critical activities for our patients. The patients we care for are some of the most complex patients in and need an excellent care team to help manage their complex chronic conditions. The Medical Office Assistant works closely with our nurse practitioners, nurses, social workers, and dietitians to make sure our patients receive the highest quality care.

Job Responsibilities:

• Assist the field-based house calls team with moving the patient through the continuum of care by communicating with and completing tasks as directed.
• Demonstrate exceptional two-way communication using clear and well-organized oral and written techniques.
• Communicate authorization/denial for services to appropriate parties.
• Act in accordance with the DaVita, Inc. mission and values to deliver high quality care to our patients.
• Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures.
• Communicate directly with patients on a timely basis for all scheduling requirements.
• Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
• Maintain accurate and complete documentation of records. Forms are fully-completed, legible, have no unapproved abbreviations and have the proper signatures.

Job Requirements:

• Proficiency with Microsoft Office/Excel/Outlook
• Patient engagement – candidates really need to be PATIENT-FOCUSED
• High school diploma or GED required
• Experience in a medical office or hospital setting a bonus
• Ability to work with and resolve confidential information and/or issues using discretion and judgment
• Commitment to service excellence and patient satisfaction
• Excellent verbal and written communication skills
• At least two (2) years of experience in a professional office environment
• Excellent verbal communication skills over the phone

Job Details:

Company: DaVita

Vacancy Type:  Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here

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