Dairy Queen Job Application – Shift Leader

Job Description:

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Responsibilities:

• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
• Assist in the management of specific areas of the restaurant during scheduled shifts
• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Ensure that the restaurant is properly organized and staffed
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• Calmly solve fan concerns and embrace Dairy Queens service recovery standards
• Enthusiastically greet and welcome fans to the Dairy Queen brand

Job Requirements:

• Work well under pressure packed situations while maintaining a great attitude
• Must be ServSafe certifiable
• Must be capable of supervising specific areas of the business in a fast-paced environment
• Practice established food handling procedures and meet any local health regulations
• Strong knowledge and application of safe food handling practices
• Ability to work in and out of different temperature ranges
• Comfortable standing for entire shift and able to lift 50 pounds
• Highly organized and detail oriented
• Minimum 6+ months of high volume quick service restaurant experience required
• High School diploma or equivalent

Job Details:

Company: Dairy Queen

Vacancy Type:  Full Time

Job Location: Keller, TX, US

Application Deadline: N/A

Apply Here

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