Dairy Queen Careers – Shift Leader

Website Dairy Queen

Job Description:

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Responsibilities:

  • Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team
  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Calmly solve fan concerns and embrace Dairy Queens service recovery standards
  • Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow
  • Assist in the management of specific areas of the restaurant during scheduled shifts
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Ensure that the restaurant is properly organized and staffed
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members

Job Requirements:

  • Strong knowledge and application of safe food handling practices
  • Work well under pressure packed situations while maintaining a great attitude
  • Minimum 6+ months of high volume quick service restaurant experience required
  • Comfortable standing for entire shift and able to lift 50 pounds
  • High School diploma or equivalent
  • Must be capable of supervising specific areas of the business in a fast-paced environment
  • Highly organized and detail oriented
  • Practice established food handling procedures and meet any local health regulations
  • Must be able to work in and out of different temperature ranges
  • Must be ServSafe certifiable

Job Details:

Company: Dairy Queen

Vacancy Type:  Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here