Job Description: Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation. In this role you will process non-financial and financial post issue transactions. Complete and create correspondence relating to post issue transactions. Respond to direct service requests or inquiries from policyholders, sales agents, call centers, and others regarding a wide range of financial, legal, product, and policy/contract specific issues. Provide interpretation of policy/contract provisions. Job Responsibilities: Gathers data from various computer systems and organizes the background data to support decision-making. Processes basic to intermediate non-financial transactions. Respond to basic to intermediate inquiries, researches and resolves simple to intermediate problems. Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Job Requirements: Strong written communication skills 2+ years of business-related experience New hires should live a commutable distance from the site the role is posted in High School Diploma. Qualification & Experience: 2+ years of insurance experience Strong customer service. Bachelor’s Degree Basic project management skills. Strong knowledge of company operations, insurance products, lines of business, relevant regulations, and administrative systems. Job Details: Company: MetLife Vacancy Type: Full Time Job Location: Johnstown, PA, US Application Deadline: N/A Apply Here Careersvilla.com
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