Careers Villa | Government Jobs in the USA
Website Geek Squad
Job Description:
The Best Buy Certified Samsung Home Theader Advisor creates a world-class shopping experience for our customers while inspiring them to see what’s possible with technology. They build quality relationships with customers to provide them with relevant and memorable product demonstrations.
Job Responsibilities:
- Applies a high level of product knowledge and expertise through ongoing learning and certifications to enable an excellent customer shopping experience.
- Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
- Maintains assigned department’s merchandising and readiness to serve customers.
- Generates future opportunities by discovering the deeper needs of our customers to build lasting relationships.
- Achieves team and individual goals while enabling an excellent customer shopping experience.
- Embraces our learning culture to continuously improve existing skills while acquiring new ones in support of our customer obsession and advancing their contribution.
- Engages with customers for consultations whether it be in-store, over the phone, or chat options online.
- Provides feedback on products and customer engagement with vendor partners, representatives, and market teams.
- Processes sales transactions including online and in-person orders while handing off customers to General Advisors for returns and exchanges.
- Uses available tools to stay current on promotional initiatives and helps execute profitable growth through critical business drive times.
Job Requirements:
- Prior experience serving as a specialist in premium, luxury, or complex technology solutions
- 1 year of experience working with consumer electronics
- Ability to work successfully as part of a team
Job Details:
Company: Geek Squad
Vacancy Type: Full Time
Job Location: Lakeland, FL, US
Application Deadline: N/A
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