Job Description: The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Job Responsibilities: Provides assistance to distressed passengers and customers. Provides assistance with passenger check-in and cargo acceptance. Promotes and sells air travel to the traveling public or freight forwarders. Interprets government rules and requirements for domestic and international travel or cargo shipments. Provides for safe travel. Meets and dispatches aircraft within established times. Uses organizational skills to perform multiple tasks within a limited time period. Protects company property and revenue. Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks. Is self-motivated and requires minimal supervision. Qualification & Experience: Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Previous face to face Customer Service experience Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be authorized to work in the U.S. Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Working knowledge of Sabre or any other Passenger Service System Applicable valid driver’s license as required by local authorities Working in a fast pace environment High school diploma or GED or international equivalent Bilingual language skills required in some locations Job Details: Company: American Airlines Vacancy Type: Full Time Job Location: Reno, NV, US Application Deadline: N/A Apply Here Careersvilla.com
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