American Airlines Flight Attendant Jobs – Airport Customer Experience Compliance

Job Description:

• Responsible to ensure stations meet all Local, Federal and Corporate mandates including but not limited to: dangerous goods regulations, hazardous waste storage and handling procedures, financial controls, FAA/TSA/DOT/FDA regulations, environmental, safety and OSHA regulations, vendor contract maintenance, training compliance, security, station self-audits (customer experience, cabin appearance, ground ops compliance, baggage), fueling compliance, deicing compliance, catering compliance, GSE and facility preventative maintenance, ad-hoc and operation needs.
• This job is a member of the Customer Experience Team within the Customer Experience Division.

Job Responsibilities:

• Assists station during irregular operations
• Ability to adjust hours and shifts to meet business requirements and workload demand
• Escalates issues to headquarters if necessary
• Interacts with American Airlines leadership and outside regulatory agencies
• Presents discrepancies to station leadership
• Investigates irregularities and fines received from FAA, TSA, DOT and other regulatory agencies
• Performs detailed record keeping

Job Requirements:

• Ability to work independently and make sound decisions using individual judgment
• Satisfactory completion of written test
• Applicable valid driver’s license as required by local authorities
• Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
• Excellent interpersonal skills
• Ability to accomplish multiple tasks within a limited timeframe

Qualification & Experience:

• Leadership with practical coaching experience
• High School diploma or GED equivalency
• Customer service experience
• Bachelor’s Degree in related field

Job Details:

Company: American Airlines

Vacancy Type:  Full Time

Job Location: El Paso, TX, US

Application Deadline: N/A

Apply Here

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