Thursday , February 29 2024

Jobs at Amazon – 4-star Retail Associate

Website Amazon

Job Description:

As a Retail Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You adhere to and maintain regular and punctual attendance, safety and quality standards and follow standard processes while identifying opportunities for improvement. You are flexible while working in an ambiguous environment with strong attention to detail, possess the ability to quickly prioritize tasks, collaborate, multi-task, have a willingness and enjoy learning new things, with a commitment to delighting our customers.

Job Responsibilities:

  • Ask great questions to help identify customer needs and exercise great judgement in handling requests or difficult customer interactions
  • Operate all of the systems, tools, and devices used within the store, including manning the point-of-sale (POS) station.
  • Deliver excellent customer service acting with a customer-first mindset when answering customer questions
  • Utilize inventory management systems to scan, process, and count product
  • Receive, stock, and replenish product
  • Introduce customers to exciting Amazon products and service that facilitates discovery of anything Amazon has to offer including device demonstrations in a simple and accessible way
  • Follow merchandising guidelines and execute space and signage changes as needed inside and outside the store building

Job Requirements:

  • Demonstrated success in problem solving and delivering results
  • Prior experience working within Amazon Physical Stores
  • High school or equivalent diploma
  • 1+ year experience in a retail or customer facing environment or prior Amazon experience
  • Strong understanding of Amazon devices and Amazon services
  • 2+ years’ experience in a retail or customer facing environment
  • Strong verbal communication and customer service skills

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Raleigh, NC, US

Application Deadline: N/A

Apply Here

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