Amazon Careers – Operations Manager

Website Amazon

Job Description:

North America Sort Centers (NASC) are experiencing explosive growth and looking for a skilled, highly motivated and experienced leader with a strong delivery record to join the NASC Network Operations Control (US and Canada). The Sort Center network is the critical Middle-Mile solution in the Amazon Transportation Services (ATS) group, linking Fulfillment Centers to the Last Mile. The experience of our customers is dependent on our ability to efficiently execute new programs and manage volume flow through the middle-mile network.

Job Responsibilities:

  • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs
  • Work together with Area Managers to develop a data-driven decision-making culture within the team
  • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
  • Develop and modify metrics at the operational level in flow management to measure performance
  • Organize meetings and training programs and ensure all team members are updated on all new system setting rollouts
  • Responsible for continuously communicating the purpose of NOC management to the team members and provide directions to fulfill the purpose
  • Lead and supervise a team of 3-5 Area Managers and a team of 60-70 hourly associates
  • Create processes to take actions on hourly, daily, and weekly performance

Job Requirements:

  • The ability to dive deep into data and provide thought-provoking, workable business solutions
  • Degree in Engineering, Operations or related field and MBA preferred
  • Bachelor’s degree or higher in Business, Engineering, or other technical field from an accredited university or 2+ years Amazon experience
  • Proven track record of taking ownership and driving results
  • Experience with a contingent workforce during peak seasons
  • Strong interpersonal and communication skills (both written and verbal)
  • Ability to handle changing priorities and use good judgment in stressful situations
  • Interest in long-term career development through assignments in multiple SCs across the nation
  • Ability to work with cross functional teams

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Columbus, GA, US

Application Deadline: N/A

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