Careers Villa | Government Jobs in the USA
Website The Exchange
Job Description:
As a Customer Experience Associate in Electronics, you know that the right digital device can help make our customer’s lives easier. Use your passion for tech to help customers discover new, innovative products and make shopping for electronics fun and informative. As a PowerZone team member, your technology expertise and dedication to the digital world will educate and excite customers on all things electronic. You’ll know which gadgets will meet customer’s needs and stay up to date on the latest technology trends. With your digital knowledge and helpful suggestions, customers will continue to shop the Exchange the next time the newest gadget arrives.
Job Responsibilities:
- Ensure customers have an extraordinary experience while shopping
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Greet every customer with eye contact and smile in your authentic way
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Acknowledge every waiting customer as soon as they arrive to the electronics area to let them know you’ll be right with them
Job Requirements:
- Able to take initiative
- Able to share brand knowledge
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Strong interest in electronics products:
- Hand-Held Devices
- Connected Technology
- Televisions
- Video Games
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Basic computer skills
- 12 months Retail Electronic experience preferred
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- 12 months Retail experience preferred
Job Details:
Company: The Exchange
Vacancy Type: Full Time
Job Location: Colorado Springs, CO, US
Application Deadline: N/A
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