
Website American Airlines
Job Description:
The position is located at our London Heathrow (LHR) operations. You will support the operational integrity of all cabin cleaning/dressing and supply ordering while maintaining a safe and efficient operation. You will also be expected to comprehend all areas of the cabin appearance manual and work flexibly across all functions of the department.
Job Responsibilities:
- Ensure that all international security program (ISP) search procedures are carried out correctly by BP agents
- Report non-compliance issues to the local American Airlines management team
- Allocate service level requirements on a daily flight arrivals basis and communicate to the Business Partner (BP) the daily work requirement
- Conduct Intelex audits and required audits monthly
- Ensure the BP completes all processes regarding ground time for aircraft within the ground objective time
- Ensure the lavatory and water sterilization reports are sent monthly for compliance
- Conduct quality assurance checks on all aircraft to ensure the required standard of service has been met for the Cabin Appearance Manual (CAM)
- Liaise with the APHCC department to co-ordinate efforts to service minimum ground time aircraft, equipment changes, and off schedule operations (OSO) etc.
- Ensure the bill of work (BOW) is accomplished in the cabin website
- Ensure all contractors are following American Airlines health and safety procedures including a monthly health and safety observation to corporate standards
Qualification & Experience:
- Be reliable and punctual
- Ability to multi-task and priorities demanding and conflicting workloads
- Good working knowledge of Company’s policies & procedures
- Be a good team player
- Strong administration and organizational skills
- Excellent communications skills, (written, listening and verbal)
- Ability to solve problems in a pragmatic manner
- Strong interpersonal skills
- Be self-motivated with the ability to motivate others
- Ability to resolve conflicts effectively within time constraints
Job Details:
Company: American Airlines
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A
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