AA Careers – Operational Coordinator Cabin Services

Website American Airlines

Job Description:

The position is located at our London Heathrow (LHR) operations. You will support the operational integrity of all cabin cleaning/dressing and supply ordering while maintaining a safe and efficient operation. You will also be expected to comprehend all areas of the cabin appearance manual and work flexibly across all functions of the department.

Job Responsibilities:

  • Ensure that all international security program (ISP) search procedures are carried out correctly by BP agents
  • Report non-compliance issues to the local American Airlines management team
  • Allocate service level requirements on a daily flight arrivals basis and communicate to the Business Partner (BP) the daily work requirement
  • Conduct Intelex audits and required audits monthly
  • Ensure the BP completes all processes regarding ground time for aircraft within the ground objective time
  • Ensure the lavatory and water sterilization reports are sent monthly for compliance
  • Conduct quality assurance checks on all aircraft to ensure the required standard of service has been met for the Cabin Appearance Manual (CAM)
  • Liaise with the APHCC department to co-ordinate efforts to service minimum ground time aircraft, equipment changes, and off schedule operations (OSO) etc.
  • Ensure the bill of work (BOW) is accomplished in the cabin website
  • Ensure all contractors are following American Airlines health and safety procedures including a monthly health and safety observation to corporate standards

Qualification & Experience:

  • Be reliable and punctual
  • Ability to multi-task and priorities demanding and conflicting workloads
  • Good working knowledge of Company’s policies & procedures
  • Be a good team player
  • Strong administration and organizational skills
  • Excellent communications skills, (written, listening and verbal)
  • Ability to solve problems in a pragmatic manner
  • Strong interpersonal skills
  • Be self-motivated with the ability to motivate others
  • Ability to resolve conflicts effectively within time constraints

Job Details:

Company: American Airlines

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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